Yellow.ai launches generative AI-powered Email Automation for instant and scalable customer support
Feb 28, 2024
San Mateo (California) [US], February 28: Yellow.ai, a global leader in generative AI-powered customer service automation, today announced the general availability of Email Automation to effectively manage high volumes of email-based support inquiries. The solution leverages generative AI to autonomously handle 80% of incoming email queries, ensuring quick and accurate responses around the clock. Seamlessly supporting multiple languages, it integrates with Yellow.ai's omnichannel customer service platform, delivering a comprehensive and personalized support experience.