Axis Max Life Leverages Agentic AI to Deliver Improved Customer Experience; Accelerates Customer Response TATs by 30%
Dec 29, 2025
New Delhi [India], December 29: Axis Max Life Insurance Limited ("Axis Max Life" / "Company"), formerly known as Max Life Insurance Company Limited, has significantly improved customer experience through the deployment of an AI-powered Core-Converse email bot that has helped reduce customer email query resolution time by 30%. This transformation ensures faster, more accurate responses, reinforcing Axis Max Life's commitment to delivering superior service and convenience to policyholders.